About Us
Sinocamelo bridges China and Brazil. We connect high-quality Chinese manufacturers directly to the Brazilian consumer.
We operate smart warehouses in São Paulo, backed by a local team. Our integrated solution goes beyond logistics and storage to handle the full complexity of cross-border e-commerce—helping Chinese brands overcome market barriers to achieve sales growth in Brazil.
“Simply put, we are your direct route to the Brazilian market.”
Mission Statement
“Let high-quality Made-in-China products seamlessly integrate into Brazilian life.”
Our mission is to eliminate the complexities of cross-border trade, empower Chinese suppliers with technology and localized services, provide Brazilian consumers with a rich, reliable, and cost-effective range of products, and become the most trusted connector in China-Brazil bilateral trade.
Core Values
Champion Our Clients’ Success
We start and end with what’s best for our clients.
Own Every Step
We are accountable for each item and every order, ensuring reliable and transparent operations.
Win Together
We build genuine partnerships to create lasting value for all.
Stay Agile, Drive Forward
We move with speed and determination to meet change and deliver cutting-edge solutions.
Value Proposition
We are committed to providing clear, two-way core value to our partners (Chinese suppliers) and end customers (Brazilian consumers).
For Chinese Suppliers:
Simplify & Scale: Turn complex cross-border sales into simple local delivery from our Brazilian warehouses.
Conquer the Market: We handle the localization—warehousing, marketing, logistics, and customer service—so you can focus on your products.
For Brazilian Consumers:
Direct Access, Local Ease: Discover high-quality Chinese products with the fast shipping and reliable support of a local shopping experience.
“We bridge the gap. We simplify cross-border commerce for suppliers and deliver a seamless local experience for consumers.”
You Deserve The Best
Our story begins with a simple dream: to create a space, a space for you and it, that can withstand all their adventures.
Styles
Products
Partners
Frequently Asked Questions
How long will the logistics and delivery of the goods take? Do I need to pay for international shipping?
To provide you with the best shopping experience, we have adopted an innovative “pre-stocked warehouse” model:
Delivery efficiency: Products are pre-stored in our local warehouse in Brazil. Once you place an order, it will be shipped directly from the Brazilian warehouse, with a standard delivery time typically within 3-7 business days, similar to your local online shopping experience.
Shipping policy: You don’t need to pay expensive international shipping fees. You only pay the local logistics fee from our Brazilian warehouse to your address, and sometimes you can even enjoy free shipping promotions.
I am a Chinese manufacturer/brand. How can I work with you to sell products in Brazil?
We provide you with a one-stop ‘brand go-global’ solution, from warehousing to sales:
Product Storage: You can ship your goods in bulk to our consolidation center in China or directly to the designated port in Brazil, and we will handle customs clearance and delivery to local warehouses in Brazil.
Localized Operations: Our team takes care of product listing, Portuguese copy translation, local marketing promotion, as well as complete order processing and customer service.
Sales and Settlement: After the products are sold through our platform, we will provide you with clear sales reports and carry out convenient and secure settlements according to the agreed schedule. Your main focus only needs to be on providing high-quality products.
If I am not satisfied with a product, how can I return or exchange it?
We offer convenient local return and exchange services. If the purchased product has quality issues or does not match the description, you can contact our local customer service in Brazil to request a return or exchange within a certain period after receiving the goods (for example, 7-15 days). The items to be returned or exchanged can be sent to our designated address in Brazil. After verification, we will promptly process your refund or exchange. For detailed return and exchange policy, please refer to the full ‘Return and Exchange Policy’ on our website.
“My little ones are so picky, but they love the fun designs and bright colors. And as a mom, I love that the kid’s camera is both stylish and sturdy!
– Client
Join Us!
“Run together, connect the world!”
